Privacy Policy of TNO Services
Your privacy is important to us. At TNO Services, we are committed to respecting your privacy and complying with all applicable laws and regulations regarding any personal information we collect, including through our website and other digital platforms we operate.
Information We Collect
Personal Information
We collect various types of personal data, including but not limited to:
- Name
- Address
- Phone/mobile number
- Service Required
- Payment details
How We Collect Information
- Voluntarily Provided: Information actively submitted by users when using our services.
- Automatically Collected: Data collected from devices accessing our website, such as browser type, pages visited, and errors encountered.
How We Use Your Information
TNO Services collects and uses personal information for the following purposes:
- Processing transactions and service requests
- Enhancing user experience
- Providing customer support
- Sending service updates and promotional communications
- Improving website security and functionality
Security & Data Protection
We implement commercially acceptable security measures to protect your personal information. However, users are responsible for maintaining the security of their passwords and login credentials.
Data Retention
Personal information is retained only for as long as necessary to fulfill its purpose. If no longer required, data may be anonymized or securely deleted.
Children’s Privacy
TNO Services does not knowingly collect data from children under the age of 13, and our services are not intended for them.
Disclosure of Personal Information
We may share your data with:
- Service providers and business partners
- Regulatory authorities or law enforcement agencies as required by law
- Entities acquiring our business or assets
International Data Transfers
Your data may be stored or processed outside the UK/EEA. We implement safeguards such as contractual clauses or binding corporate rules to ensure compliance with data protection regulations.
Your Rights
- Access & Correction: Request access to or correction of your personal data.
- Choice: You have the option to provide or withhold personal information, but doing so may limit service availability.
- Download Data: Request a copy of your personal data.
- Right to Restrict Processing: Under specific conditions, you may request limited processing of your data.
- Right to Object: You may object to data processing for legitimate or public interest reasons.
- Right to Erasure: Request deletion of your personal data under applicable laws.
- Right to Data Portability: Transfer your personal data to another service provider in a machine-readable format.
Use of Cookies
Cookies help us understand user activity and preferences, enhancing website functionality and user experience.
Business Transfers
In case of acquisition, merger, or bankruptcy, personal data may be transferred to a new entity.
Policy Changes
This privacy policy may be updated periodically. Continued use of our services after changes signifies agreement with the revised policy.
GDPR Compliance
TNO Services acts as a Data Controller under GDPR regulations. We process personal data based on:
- Consent: Users have the right to grant or withdraw consent.
- Performance of a Contract: Data collection for service provision.
- Legitimate Interests: Usage for service improvement, marketing, and legal compliance.
- Compliance with Law: Data may be retained for legal obligations.